Service resources and tools Resources Vendor resources and tools Service resources Reports to the State Legislature Customer engagement services IT project tracking CDT billing system Tech alerts CDT resources About the Data Center CDT Cost Distribution CDT Hardware & Software Standards Credit Request Enterprise Service Delivery (ESD) Process Exemptions/Delegations Expedite Fee Billing FAQs Glossary CDT Service Rates Password Policy FAQ Preventative Maintenance and Patching Schedules Service Agreements & General Terms and Conditions Service Availability Service Level Agreements CDT Hosted Vendor Hosted z Systems documentation z Systems Tools z Systems DASD Backups SAS Software Functions SAS Support Syncsort MFX